“I recently ordered one of your publications and I must say that it is the best book on the new SAS pronouncements that I have ever read. You certainly have a gift with words.”
Interviewing is one an auditor’s most common tasks, but it is also a vital part of a successful auditor-client relationship. How do you get the information you need without ruffling the clients’ feathers? This text focuses on being a facilitator instead of an interrogator, which improves communication, the ability to get information, and your relationship with the client. Areas covered are relationship building, verbal and non-verbal communication, planning and scheduling an interview, asking and responding to questions, steps in conducting an interview, and documenting an interview and follow-up. SAS 99 requirements are also covered.
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Interviewing is one an auditor’s most common tasks, but it is also a vital part of a successful auditor-client relationship. How do you get the information you need without ruffling the clients’ feathers? This text focuses on being a facilitator instead of an interrogator, which improves communication, the ability to get information, and your relationship with the client. Areas covered are relationship building, verbal and non-verbal communication, planning and scheduling an interview, asking and responding to questions, steps in conducting an interview, and documenting an interview and follow-up. SAS 99 requirements are also covered.
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